TeleVox Software, Inc., a subsidiary of West Interactive Corporation, is a leading provider of communication and technology solutions for the healthcare industry, and other commercial markets. Some of its products include outbound messaging, inbound inquiry, data append services, survey delivery systems, and on-hold messaging. In this login guide, we will discuss the steps for signing into the TeleVox ASP login portal, if you are a TeleVox customer.
TeleVox ASP Login Step-by-step Instructions
Follow these six steps to log into the www.televox.com website through a computer’s browser.
- Open your computer’s browser, and go to www.televox.com.
- On the website, click on the “Login” button in the top right corner of the page.
- You will be taken to the login page.
- Enter your customer number in the “Customer Number” field.
- Enter your password in the “Password” field.
- Click “Login” to get to your account’s dashboard.
Note: If you are a staff member, follow the same steps listed above, except for step 4, where you enter your staff login ID number to get to your account.
TeleVox ASP Mobile Login Step-by-step Instructions
If you prefer to log into your account through a mobile device’s web browser, follow the steps listed below. Since there is no mobile app to speak of, these steps will help you access your account on the go.
- Open your device’s browser.
- Type www.televox.com in the address bar.
- When you reach the page, tap the “Login” link.
- On the next page, enter your customer number and password.
- Tap the “Login” button to complete the login process.
Note: If you’re part of the staff, follow the steps listed above, but on step 4, enter your staff login ID number.
Televox ASP Login Customer Support
The most common issue users encounter when trying to log into their account is a forgotten password. If you have forgotten your password, follow these steps to reset it:
- Go to www.televox.com.
- Find the “Login” link, and access it to display the login page.
- Click on the “Forgot Your Password” link.
- Enter your customer number in the first text box.
- Enter your email address in the last text box.
- Click on the “Reset Password” button to proceed with the password recovery process.
- A new page will be displayed.
- Enter your new password, then confirm it.
- Click “Save” to complete the process.
If you’ve entered the correct login details, and you are sill experiencing problems logging into your account, confirm that the caps lock key is turned off. Also, check that you are entering the password correctly, without special characters and unnecessary spaces.
You can also try out these troubleshooting tips if you are unable to log into your account:
- Add www.televox.com to your browser’s list of trusted sites.
- Temporarily disable your antivirus program or firewall software.
- Use a supported and up-to-date browser.
- Try using a different web browser to access the site.
- Enable pop-up blocker.
If you’re experiencing other technical issues during the login process, talk to a member of the TeleVox support team. The contact information below can help you do that.
TeleVox Phone Number: 800-644-4266
TeleVox Email Address: [email protected]
TeleVox Mailing Address: 1110 Montlimar Dr. Suite 700, Mobile, AL 36609
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