Mystery Shopper Services is a subsidiary of Business Evaluation Services, a full-service market, customer satisfaction, and compliance audit firm. BES serves different industries, including restaurants, finance, and retail, among others. The firm was founded by Charles Stiles. This guide provides clients and shoppers with the steps for logging into the Mystery Shopper Services login portal.
Mystery Shopper Services Login Step-by-step Instructions
The steps listed in this part of the guide will help you log into the portal through a computer’s browser.
- Open your computer’s browser, then type www.mysteryshopperservices.com in the address bar.
- Once the page loads, locate the “Shopper Login” and “Client Login” links.
- If you are a shopper, select “Shopper Login.”
- The login form will appear.
- Enter your email address in the “Your email address” field.
- Enter your password in the “Password” field.
- To get to your account’s dashboard, click on the button labeled “Login Shopper.”
If you are a client, follow the above steps, except for step 3, where you have to select “Client Login” to get to your account.
Mystery Shopper Services Mobile Login Step-by-step Instructions
The steps outlined in this part of the guide will help you sign into the Mystery Shopper Services login portal through a mobile device’s browser.
- Using your computer’s browser, go to www.mysteryshopperservices.com.
- When you reach the site’s homepage, tap the “Shopper Login” link.
- Once you tap on the link, the login form will pop up.
- Input your email address in the first field.
- Input your password in the second field.
- Tap the button labeled “Login Shopper” to complete the Mystery Shopper Services login process.
Clients should follow the above steps (except for step 2, where they select the “Client Login” link) to log into the Mystery Shopper Services portal. Since there are no Mystery Shopper Services mobile apps to speak of, use the steps above to access your account on the go.
Mystery Shopper Services Login Customer Support
If you’ve forgotten your password, visit the shoppers or client login page, then click on the “Forgot Password” link. Follow the instructions on your device’s screen to reset your password. If you remember your password, but it is not working:
- Confirm that you are typing the correct login details.
- Turn off the caps lock key.
The Mystery Shopper Services website is designed to perform best on recent versions of popular browsers. Therefore, use an up-to-date and supported browser when accessing the portal. Use the most recent version of Safari, Google Chrome, Mozilla Firefox, or Internet Explorer.
Try these five troubleshooting tips if you are still unable to log into your account:
- Try loading the Mystery Shopper Services website in a different web browser.
- Delete your browser’s temporary internet files and browsing data.
- Use a different PC or mobile device to sign into your account.
- Disable pop-up blocker.
- Disable your antivirus or firewall program whenever you want to access the Mystery Shopper Services website.
Contact a Mystery Shopper Services customer service representative at 888.300.8292 if you need help with the login process.
Mystery Shopper Services
Mystery Shopper Services Phone Number: 888-300-8292
Mystery Shopper Services Email Address: [email protected]